Last Sunday, my external hard drive, brand Western Digital.
Let’s summarize my RMA experience
27/4 = Hard Disk are not working, immediately request RMA number
28/4 = Send Via PosLaju
29/4 = Check via Pos Laju, Parcel already arrive at RMA centre, still no update on WD system
30/4 = Check WD system. Parcel is in system and awaitng to ship the replacement to me
2/5 = until today, system is still showing same status. Call their hotline and tell my RMA number. The office promise to update with me. Within few hours, the officer email me that the Item are ship today. they gave me a tracking number
5/5 = Item are arrive, (as I away from home on 3/5)